Refund Policy

Full Access is normally activated immediately after successful payment. By completing the purchase, you request immediate access to the digital course.

Except where applicable law requires otherwise, all sales are final after Full Access is activated. We review duplicate charges, billing mistakes, and exceptional access issues individually. A review does not guarantee a refund.

When an exceptional refund is approved, processing normally takes approximately 5–7 business days, although the final timing depends on Stripe, the bank, and the payment method.

A full refund removes Full Access and Full-only Member Hub access. The account may remain available as a free account with Episode One and the Free Member Hub access described in these Terms. During an active chargeback or payment dispute, Full Access may be suspended until the issue is resolved.

Third-party fees, taxes, and currency-conversion differences may be non-refundable except where the payment provider or applicable law requires otherwise.